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Service Industries Journal, 27 6.
A hotel case study analysis Phillips, Paul A. You can help correct errors and omissions.
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It also allows you to accept potential citations to this item that we are uncertain about. You may be able to access a copy if URLs are provided The full text of this publication is not currently available from this repository. It is anticipated that this would illuminate the way in which the balanced scorecard has intertwined in the fabric of organisational life and how it positions itself in the wider social context in which it was embedded.
Academic research has tended to have a strong predilection for studies assessing the balanced scorecard as a control tool utilising metrics to report various achievements of targets. Please note that corrections may take a couple of weeks to filter through the various RePEc services.
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A hotel case study analysis. You can help adding them by using this form. This allows to link your profile to this item. Contact The balanced scorecard and strategic control: Access and download statistics Corrections All material on this site has been provided by the respective publishers and authors.
The findings of the case study reveal that over-reliance on the successful achievement of balanced scorecard metrics without a focus on strategic control could lead to an organisation having to pursue an exit strategy for a profitable product.
A longitudinal case study approach is used over a three year period, which seeks to deepen understanding about the theoretical and practical aspects of the balanced scorecard as a strategic control tool. Despite global adoption by organisations in the private and public sector, the question of how the balanced scorecard could be used as a strategic control tool has rarely been directly discussed.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact:Applicability of Balance Scorecard in Hotels. The balance on the balanced scorecard-a critical analysis of some of The Balanced Scorecard and Strategic Control: A Hotel Case Study Analysis.
A recent global study by Bain & Co listed balanced scorecard fifth on its top ten most widely used management tools around the world, a list that includes closely-related strategic planning at number one.
The Balanced Scorecard and Strategic Control: A Hotel Case Study Analysis P.A. PHILLIPS Over the past decade, the literature has seen a proliferation in articles.
Haktanir, M., & Harris, P.
(). Performance measurement practice in an independent hotel context - A case study approach. International Journal of A data envelopment analysis-based balanced scorecard for measuring the comparative efficiency of Korean luxury hotels.
International Balanced Scorecard Usage and Performance of Hotels:. Examples & Success Stories; Award for Excellence; KPI Basics; This case study primarily focuses on the recalibration of the FMOH scorecard inhas been such a success that the Prime Minster of Ethiopia has now mandated that all Ministries in Ethiopia adopt the balanced scorecard as a strategic planning and performance.
Effective Performance Management with the Balanced Scorecard Technical Report. Writers: Liz Murby CIMA Case-study based observations and practical advice from two to strategic management The balanced scorecard is a .Download